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Stiff bolts: the lock, or the door? One test tells you.

Top and bottom bolts will not engage · Handle feels stiff or spongy when locking · Have to lift or shove the door to lock it · Bolts click but miss the keepers · Door catches at the bottom · Gets worse after you oiled it
Door openPress the handle and watch the bolts. That one test decides everything
GraphiteNever oil. Oil plus dust is an abrasive paste that seizes the lock
75 mmTwo long screws in the top hinge reach the stud and lift the door back
Moderate · Never dismantle the lock body

The head joint, the transfer mark, and where the top hinge screws should reach

diagnose
What failed
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Where
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State
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Next
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what to touch fault correct Click the bolt, the strike box or the hinge

A multi-point lock only works if every bolt lands where it was aimed

This is the difference between a latch and a multi-point system. A single latch tolerates a door that has moved a millimetre or two: it is a wedge, and it will still find its hole. A multi-point lock has two, three or five bolts driven by one gearbox, and every one of them has to arrive in a small keeper at the same time. Nothing is forgiving. A door that has sagged by two millimetres drops the top bolt below its keeper, and the handle then fights you at exactly the moment the mechanism is doing its most work.

Which is why the first test is not about lubrication at all. Open the door and press the handle. With the frame out of the picture, anything that still feels stiff must be inside the lock or its linkage — the gearbox, the guide rails, the connecting rods. If the bolts shoot out and retract briskly and evenly, the lock is fine, the fault is alignment, and no amount of oil will help. This single test divides the whole page in half and takes ten seconds.

Why oil is the fastest way to make it worse

Oil stays wet. A wet surface collects every particle of dust, grit and metal swarf that passes it, and inside a lock body there is nowhere for that mixture to go. Over a season it becomes an abrasive paste packed around the pins, springs and gear teeth. The lock does not get smoother — it gets stiff, then gritty, then seized. The same applies to general-purpose penetrating sprays used as a lubricant: excellent for freeing a rusted bolt, wrong for a mechanism you want to keep working.

What works is a dry film. Powdered graphite, scraped from a pencil in a pinch, works down into tight pin stacks without leaving anything sticky behind. A PTFE spray that dries to a slick film suits the bolts, the connecting rods and the keeper contact. Use very little — one short burst or a small puff. Excess runs out, stains the door face, transfers to hands and then collects more dust, which is the opposite of the point.

Alignment: hinges first, strike plate last

Two millimetres of sag is enough to put the top bolt under its keeper, so the order matters. Tighten every hinge screw first. Then, if that is not enough, replace the two short screws in the top hinge with screws about 75 mm long that pass through the frame and bite into the stud behind it. The top hinge carries most of the door's weight, and factory screws are often just long enough to grip the thin frame — which is exactly why the door slowly drops. Longer screws pull the leaf back up and re-centre the bolts on their own. Only if lifting the door still does not align the bolts do you touch the strike plate, and then only by a millimetre or two.

Before you start. Simulation, not your actual door. Never dismantle the lock body — the connecting rods are under spring tension and will fly, and getting them back in the right orientation is a job for someone who has done it before. Never force or kick the door to make it lock. That is what bends the linkage and deforms the keepers in the first place, and it turns an adjustment into a replacement. Do not lever at the frame keepers either: once a keeper has moved, every later adjustment is guesswork. Stop and call a professional if the bolts do not move at all with the door open (the linkage has come adrift or snapped), if the door has dropped more than about 5 mm, if the frame itself is distorted, if the cylinder has been tampered with or a key has snapped in it, or if it is an electronic lock that has stopped responding. On any electronic lock, disconnect the batteries before you touch anything.

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